Your Health · Treatment, your team and patient experiences
iAluRil Bladder Instillation Clinic in Birmingham
Specialist bladder care in Birmingham, with time to listen, explain and support you.
Clinically led by Mr Syed Ali Shahzad, Consultant Urological and Robotic Surgeon, with nursing care and support from Jade and Kay.
Published by Birmingham Advanced Urology · 19 September 2026
A warm welcome from Jade and Kay
Familiar faces.
Personal care.
“Hello, we are Jade and Kay, the adult nurses supporting you at the iAluRil Bladder Instillation Clinic.”
Coming for bladder treatment, particularly for the first time, can feel daunting. We work alongside Mr Shahzad to help you feel comfortable, informed and supported. We will explain each step, listen to your concerns and give you time to ask questions.
Your privacy, dignity and comfort matter at every visit.
Your treatment is guided by Mr Shahzad. He assesses whether bladder instillation is suitable for you, explains your options and reviews your progress. Jade and Kay provide nursing care, practical guidance and reassurance throughout your visits. Meet Mr Shahzad →
JadeAdult nurse
KayAdult nurse
Understanding your treatment
What is iAluRil?
iAluRil is a non-antibiotic solution placed directly into the bladder. It contains hyaluronic acid and chondroitin sulphate, substances that help support the bladder’s natural protective lining. Treatment aims to reduce irritation and ease symptoms in selected bladder conditions.
Mr Shahzad will explain why it has been recommended for you and how it fits into your wider treatment plan. Treatment usually involves a course of appointments. The response varies between people, and your symptoms will be reviewed to guide ongoing care.
Step by step
What happens during my appointment?
- A conversation before we begin
We will explain the procedure and check that you are happy to proceed. Please tell us about any new symptoms, possible urine infection, allergies or concerns.
- Getting comfortable
You will usually be asked to empty your bladder, then lie comfortably on the treatment couch. Your privacy and dignity will be respected throughout.
- Placing the treatment into your bladder
Your consultant will gently pass a small, sterile catheter through the urethra—the tube through which you pass urine—into your bladder. Any remaining urine will be drained. The 50 ml iAluRil solution is then slowly introduced through the catheter.
- Removing the catheter
The catheter is carefully removed, leaving the solution inside your bladder. We will explain how long to keep it in and what to do after your appointment.
Your comfort comes first. Please tell us straight away if you feel pain or discomfort. We can pause and discuss how to make you more comfortable before continuing.
Looking at the wider picture
Supporting your bladder health
Bladder symptoms can affect sleep, work, relationships and confidence. Alongside your instillations, we can discuss:
- Diet and possible food or drink triggers.
- Fluid intake and toilet habits.
- Stress, sleep and emotional wellbeing.
- Sexual health and any discomfort affecting intimacy.
Advice will be tailored to your circumstances and what matters to you.
Before you go home
After your treatment
You can usually go home after treatment and return to normal activities if you feel well. We will explain whether you need any observation or additional aftercare before leaving.
We usually ask you to keep the solution in your bladder for 2–3 hours, if comfortable. Follow the individual advice given at your appointment and let us know if you find this difficult. Do not force yourself to hold on through significant discomfort.
Some people notice mild discomfort, increased urgency or a small amount of blood in their urine after treatment. These effects are usually temporary.
Listening, reassurance and support
What patients say about their care
Patients’ accounts can offer a helpful view of the experience of treatment. In the reviews examined, people valued being heard, understanding their options and feeling supported by Mr Shahzad and his team.
“Mr Shahzad was amazing at listening and explaining everything. This provided great reassurance.”
Doctify reviewer · 28 May 2026 · Tagged Bladder Instillation · View source ↗
These selected accounts include bladder instillation experiences and wider bladder-care feedback. Each is labelled so you can see what the reviewer describes.
Doctify · 14 September 2026
Supported by the whole team
A reviewer described attentive listening, clearly explained options and kind nursing support during bladder instillations.
Bladder instillation
Doctify · 2 June 2025
Care beyond the procedure
After six instillations, a reviewer valued compassionate care and support for the wider impact of bladder symptoms.
Bladder instillation
Doctify · 16 February 2023
An iAluRil experience
One reviewer explicitly named iAluRil and reported reduced pain partway through their course.
iAluRil named
Google · Ruby Newton
Feeling heard during treatment
Writing during an instillation course, the reviewer described feeling taken seriously and reported improvements in daily life and wellbeing.
Bladder instillation · 7 months ago*
Google · Shelly Lerwill
Dignity and realistic expectations
A bladder-care reviewer valued plain-language explanations, honest expectations and respect during personal treatment.
Wider bladder care · 2 months ago*
Google · Mary Clift
Time to understand concerns
A reviewer with bladder pain and recurrent UTIs appreciated thorough investigation and attention to her concerns.
Wider bladder care · a month ago*
Card summaries are paraphrases. *Google dates are shown as displayed on 19 September 2026. Doctify links open the treatment-filtered list; use the stated date to find the account.
Here to support you
Start with a conversation.
Whether you are considering treatment or preparing for your first appointment, we will help you understand your options and what to expect. Bring your questions and tell us what matters to you.
We look forward to welcoming you to the clinic.
Jade and Kay
Adult nurses · iAluRil Bladder Instillation Clinic
Working alongside Mr Syed Ali Shahzad
Sources and further information
How this patient feedback was reviewed
Snapshot checked on 19 September 2026. Ratings and review counts can change.
211 reviews across Mr Shahzad’s practice.
30 reviews on the Priory / Edgbaston listing.
These overall ratings cover different conditions and treatments. They are separate from the 26 Doctify reviews tagged Bladder Instillation.
- All 26 displayed Doctify entries were screened; one long review remained partly collapsed. Each displayed 5/5 and the platform’s “verified patient” label. Professional endorsements and platform-generated summaries were excluded.
- Targeted Google screening identified one explicit instillation account and two supporting bladder-care accounts. This was not a complete read of all 30 Google reviews. Google states that its reviews are not verified.
- The separate Stourbridge listing’s one general-care review was excluded from the treatment summary. Halesowen, Little Aston and the separate Birmingham Advanced Urology listing displayed no reviews in the listings inspected.
- These are review entries, not a count of unique patients. Repeat or cross-platform reviewers cannot be reliably identified. The selection is not a survey of everyone treated.
- The selected reviews do not name Jade or Kay, so nursing feedback is attributed to the team.
Clinical information and further reading
- iAluRil product and administration information
- iAluRil patient instructions — the advised holding time is individualised; UK instructions describe 30 minutes to three hours.
- East Sussex Healthcare NHS Trust: iAluRil patient information
- NHS: urinary tract infections and when to seek help
- Birmingham Advanced Urology: bladder pain, recurrent UTIs and overactive bladder
General patient information. Please follow the individual treatment and aftercare advice provided by your clinical team.